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  • Phone: 8001110000 Ext 112
  • Fax: 0112910891
  • P.O.Box: 395 Riyadh 11411
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Wednesday 10/08/2022
e-Services
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Confidentiality and Safety

​The secrecy of  the information of  the users and visitors of Kafalah Program website is a top priority. The management of the website spares no effort to provide outstanding service to all beneficiaries. Privacy and confidentiality of the information displayed,  hereunder, are part and parcel of the terms of usage of Kafalah Program website.

Kafalah Program does not collect personal information about you, when you visit our website, unless you knowingly and specifically opted to provide us with such information.  If you do so, we will use that information exclusively to process your request for information or service as per the indicated  policy. Using Kafalah Program website indicates your acceptance of this confidentiality and safety of information policy.

Visitors of Kafalah Program website and beneficiaries of the services provided therein should continue to review the principles and conditions of the privacy and confidentiality of information policy. It should be noted that the website management is not obliged to draw your attention to the updates of the policy. Using Kafalah Program website means your acceptance of the principles and conditions of the privacy and confidentiality of information policy and the updates thereto.

Under any condition, whatsoever,  Kafalah Program disclaim all liability for any damage whether direct, indirect, accidental, consequential, special, exceptional or otherwise arising from using or inability to use this website.

Personal Information Safety :

  • The Privacy and Confidentiality of Information document  has been prepared in order to help visitors and users understand the nature of the data collected from them when they visit or use the website, and how to deal with such data.
  • The website management applies adequate measures to protect personal information  against loss, unwarranted access, misuse, manipulation  and unauthorized disclosure. The following items are among the important arrangements adopted  by Kafalah Program to safeguard the personal information of the visitors and users of its website:
    • Rigorous procedures and arrangements to insure the safety of our information and the technology we use. As well, such procedures and arrangements are applied to avert acts of default and unauthorized access to our systems.
    • Regular and periodic updating of the safety measures which need suffice the purpose, on the least, or exceed the standards. 
    • Our employees are competent and they are trained to observe the confidentiality of the personal information of our visitors.

Collection of Personal Information :

  • Upon visiting  Kafalah Program website, the Program server records the IP address of the user, date and time of the visit and the URL from which the user has been referred to the Program website.
  • Upon being visited, most websites place a small file on the hard disc of the visitor’s (browser) computer.  This file is called “Cookie”.  Cookies files are text files including retrievable information. They  remain there, unless deleted. Hence, the website retrieves the information included in these cookies in the coming visits. Among the information stored in these cookies are :
    • Remembering the name and password of the user.
    • Saving the settings of the page, if that is provided by the site.
    • Saving the colors selected by the user.
    • Disallowing the same user to re-vote more than once.
  • The browser (visitor) may not have to enter his password each time he visits the website. The cookies provide them. Moreover, the cookies disallow recurrent voting. Thus Kafalah Program website uses the information saved in the cookies for technical purposes during the recurrent visits. Also, the website may change the information in the cookies or add new data in these cookies whenever the visitors access it.
  • If you use an application or send an e-mail including your personal data, we will share the necessary data with other parties or departments so as to serve you effectively. We will not share such information with non-government organizations unless they are accredited, by competent authorities, to  provide specific government services. By providing your personal data via Kafalah Program website, you fully accept storing , processing and using such data by the Saudi authorities. At all times, we reserve the right to disclose any information to the competent authorities, whenever such disclosure is necessary for compliance with any government law or regulation.
  • You are, solely, responsible for the completion and accuracy of the information you send via our website.

Protecting Your Privacy:

To help you protect your personal data, we recommend the following:

  • Contact us promptly if you thought that someone got your password, usage code , Pin number or any other confidential information.
  • Do not give confidential information by phone or through the internet, unless  you thoroughly identifies the recipient.
  • When processing transactions through the internet, use a safe browser and close all other application you are not  using. Furthermore, ascertain that the anti-virus program is, always, updated.
  • If you have any inquiries or remarks about the privacy principals, you can communicate with website management by using the “communication Form”  on Contact Us page.
  • Be informed that for the protection of your personal data, we use appropriate safety technologies to safeguard electronic storage and received personal data.
  • Our website may include electronic links of other  sites which use different methods for protecting  privacy of information. We are not responsible for the contents, methods or privacy of these sites. We advise you to refer to the privacy notifications of such sites.

Sending E-Mails:

When you ask a question, request information about a certain service or give additional information using any means of communication with Kafalah Program, whether electronic or not, we will your e-mail address to answer your questions or fulfill your requests. We may keep your message and our reply for quality control reasons. We may also do that for legal and control purposes.

Last Update : 2/21/2016 6:39 PM
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